After School Wrap Around Care (4 - 11yrs)

time (selected Fridays) 🥪 A light meal 🍕Monthly Domino’s Pizza Friday 🧘 Calm time for homework or reading 🧗 Climbing & creative play zones 💷 PAYMENT & CHILDCARE VOUCHER INFO 💷 For full terms and conditions please view them prior to booking on the next page: 1. Amendments to Bookings • You may amend your booking up to 14 days before the Wrap Around Care term start date, free of charge and subject to availability. • Any changes requested within 14 days of the term start date are subject to availability and will incur a £10 amendment fee, payable at the time of request. • We are unable to amend bookings with 5 days or less notice. 2. Refunds, Credits & Missed Sessions We are unable to issue refunds for Wrap Around Care bookings. • If your child misses a session due to illness or injury, we can issue a credit of the same value, to be used towards a future Superstar Campz holiday camp. • To receive this credit, a doctor’s letter or medical note must be provided. • Credits cannot be transferred to Wrap Around Care sessions and cannot be redeemed for cash. 3. Childcare Voucher Payments • If you pay using childcare vouchers and request a change within the permitted time window, the amount will be held as credit and can be applied to your next booking with us. • Childcare voucher credit cannot be refunded back to the original provider and cannot be converted to cash. 4. Sibling Discount • We offer a 10% sibling discount on the 2nd child and any subsequent children (holiday Campz only and not applicable to wrap around care) • This is automatically applied at checkout. • This discount cannot be used in conjunction with any other offer or promotion. 5. Booking Confirmation & Payments • All bookings must be paid in full at the time of completing your place. • Bookings that remain unpaid after 2 working days will be automatically cancelled and released. 6. Child Details & Emergency Contacts • Parents/guardians must ensure all child information, medical details and emergency contact details are accurate and up to date at the time of booking. • Any changes must be updated as soon as possible to ensure your child’s safety and wellbeing. 7. Behaviour Policy • We reserve the right to remove a child from the programme if their behaviour places themselves or others at risk, or repeatedly disrupts the group. • No refund or credit will be issued in these circumstances. 8. Collection Policy • Children must be collected promptly by 6:00pm. • Late collection may result in a late fee to cover staffing costs. If you are paying with Tax-Free Childcare, you need to locate us using the following details: - SUPERSTAR CAMPZ 2539993 (for Thomas More | this may show address Margaret Roper, but is correct) Please see below for our childcare voucher numbers: Edenred voucher number: P21052174 Computershare voucher number: 0023255372 Fair Care voucher number: SKIL0219 Kiddi vouchers: we accept this type of voucher. Fideliti vouchers: SKI012C Sodexo voucher number: 846142 Care 4 voucher number: 44006963 RG voucher number: 38650619375 Busy Bees Benefits voucher number: we accept this type of voucher. The Co-Operative: 85115166 Enjoy Benefits : Thomas More - 536733